Logo

openai

#10505

authentication_error

Incorrect API key provided. You can find your API key at https://platform.openai.com/account/api-keys.

This error has been identified and solved.

Reason

The 401 status error with the message "Incorrect API key provided" in the OpenAI API can occur due to several reasons:

  • The API key you are using may contain a typo or an extra space, making it invalid.

  • You might be using an API key that belongs to a different organization or project than the one you are trying to access.

  • The API key could have been deleted or deactivated.

  • You may be using an old, revoked API key that is still cached locally.

  • There could be a bug in your code where the OPENAI_API_KEY is not being properly sent to the API endpoint or the client is not correctly initialized with the API key.

Solution

To resolve the "Incorrect API key provided" error in the OpenAI API, you need to ensure that your API key is correctly set and valid. Here are the steps to follow:

  • Visit the OpenAI API Keys page to verify your API key.

  • Check that the API key you are using is not expired, deleted, or disabled.

  • Ensure you are using the correct API key for the specific organization or project you are accessing.

Additional Steps:

  • Double-check for any typographical errors in the API key.

  • Update the API key in your environment or configuration if necessary.

  • If the issue persists, regenerate a new API key from the OpenAI dashboard and update your settings accordingly.

  • Verify that your OpenAI account is in good standing, including checking your billing information and usage against rate limits.

Original Error Message

Raw

Incorrect API key provided. You can find your API key at https://platform.openai.com/account/api-keys.

Original Error Message

Raw

Incorrect API key provided. You can find your API key at https://platform.openai.com/account/api-keys.

© 2024 Portkey, Inc. All rights reserved

HIPAA

COMPLIANT

GDPR

Transform Your AI app prototypes to be production-ready

Talk to us →