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openai
#10068
content_violation_error
Your input may contain content that is not allowed by our safety system. Please review and ensure it complies with our guidelines.
This error has been identified and solved.
Reason
The "400" status error with the message "Your input image may contain content that is not allowed by our safety system" in the OpenAI API is typically due to the API's content filtering system. Here are the key reasons:
Safety System Violations: The image may contain content that violates OpenAI's safety policies, such as images with potential hate, sexual, violence, or self-harm content.
CAPTCHA Defence: The system might flag images that resemble CAPTCHAs, even if they are innocuous, as part of its measures to prevent abuse.
Business-Related Information: Images containing sensitive business information like names, addresses, emails, or phone numbers might be blocked by the safety system.
These filters are in place to ensure compliance with OpenAI's content policies and to prevent the misuse of their APIs.
Solution
To fix the 400 status error due to OpenAI's safety system, you need to ensure your input complies with their content policies. Here are the steps to take:
Review and Modify Your Input
Ensure that your input does not contain any content that violates OpenAI's safety policies.
Key Actions
Check for Prohibited Content: Verify that your input does not include hate speech, sexual content, violence, or self-harm.
Avoid CAPTCHA-Like Images: Ensure the images do not resemble CAPTCHAs.
Remove Sensitive Information: Eliminate any sensitive business information such as names, addresses, emails, or phone numbers.
Use Content Filtering Tools: Implement or use content filtering tools to pre-screen your inputs before sending them to the OpenAI API.
By taking these steps, you can ensure your inputs are compliant and avoid triggering the safety system's filters.