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openai
#10549
model_access_error
The specified model does not exist or you do not have access to it.
This error has been identified and solved.
Reason
If you are encountering a 404 error when trying to access specific OpenAI models, there are several potential reasons and steps you can take to resolve the issue:
Model Access and Existence
The error often indicates that the model you are trying to access either does not exist or you do not have the necessary permissions to use it. For example, models like
gpt-3.5-turbo
orgpt-4-1106-preview
might not be available to your account due to access restrictions.
API Endpoint and Parameters
Ensure you are using the correct API endpoint and parameters. Switching models can sometimes require adjusting the endpoint or the request parameters. For instance, using the wrong endpoint or model name can result in a 404 error.
Account and Billing Details
Make sure your OpenAI account has the necessary billing details and subscriptions to access the models you are trying to use. Missing or incomplete billing information can prevent access to certain models.
API Version and Configuration
Verify that you are using the correct version of the OpenAI API and that your configuration is up to date. Using an outdated API version or incorrect configuration can lead to errors, especially if there have been recent changes to the API.
Tier and Model Availability
If you are a Tier 5 user or other specific tiers, ensure that the models you are trying to access are indeed available to your tier. There might be delays in rollout or specific restrictions that apply.
To resolve the issue, you can:
Check your account permissions and ensure you have access to the model.
Verify the API endpoint and parameters are correct for the model you are using.
Update your API version and configuration.
Ensure your billing details are complete and up to date.
By addressing these potential issues, you should be able to resolve the 404 error and successfully use the desired OpenAI models.
Solution
To resolve the 404 error when trying to access the ft:gpt-3.5-turbo-1106:clootrack::9iymHAtj
model, you need to address a few key areas:
Check your account permissions: Ensure you have the necessary access to the model.
Verify API endpoint and parameters: Make sure you are using the correct API endpoint and parameters for the model.
Update API version and configuration: Use the latest API version and ensure your configuration is up to date.
Review billing details: Confirm that your billing information is complete and up to date.
Check model availability: Verify that the model is available to your account tier.
Additionally, ensure there are no issues with your API key, such as expiration or typographical errors, and check the OpenAI status page for any known issues. If the problem persists, contact OpenAI support for further assistance.
Suggested Links
https://community.openai.com/t/gpt-3-5-turbo-model-gives-me-a-404-error/83297
https://github.com/Pythagora-io/gpt-pilot/issues/416
https://community.openai.com/t/api-returning-404-model-not-found-all-of-a-sudden-why-and-how-to-fix/679777
https://github.com/langchain-ai/langchain/issues/13284
https://community.openai.com/t/tier-5-access-but-no-o1-models-api-problem-or-bug-lets-figure-this-out/949204
https://community.openai.com/t/troubleshooting-api-integration-with-openais-language-model/627096
https://community.openai.com/t/api-access-to-gpt-4-no-longer-working/610484
https://notegpt.io/blog/openai-api-key-not-working