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azure-openai
#10470
service_availability_error
The service is temporarily unable to process your request. Please try again later.
This error has been identified and solved.
Reason
The 503 status error in the Azure OpenAI API, indicated by the message "The service is temporarily unable to process your request. Please try again later," is typically caused by several factors:
Server Overload
The server may be experiencing a high volume of requests, exceeding its current capacity and leading to temporary unavailability.
Maintenance or Technical Issues
The server could be undergoing maintenance or experiencing technical issues, which prevent it from handling requests at the moment.
Resource Exhaustion
The server's resources might be fully utilized, causing it to be unable to process additional requests.
Transient Failures
It could be a transient failure, which is a temporary issue that may resolve itself without any intervention.
These factors result in the server being unable to handle the request, leading to the 503 Service Unavailable error.
Solution
To address the 503 status error in the Azure OpenAI API, you can consider the following solutions:
General Approaches
Check the Azure Service Status to ensure there are no ongoing maintenance or outages in your region.
Try the request again later, as the issue might be transient.
Scaling and Resource Management
Scale out to handle spikes by failing over to Azure OpenAI instances with available capacity.
Use global and data zone deployments to leverage model capacity from multiple data centers, reducing the likelihood of service throttling.
Request Handling
Implement appropriate back-off and retry logic to handle requests that exceed the Token-Per-Minute (TPM) or Requests-Per-Minute (RPM) limits.
Prioritize client requests and consider queuing low-priority requests for periods of low model utilization.
Network and Configuration
Verify that network restrictions or proxy settings are not contributing to the issue.
Ensure that your API configuration, including timeout settings and retry limits, is correctly set up.
Suggested Links
https://community.openai.com/t/503-service-temporarily-unavailable/26269
https://learn.microsoft.com/en-us/answers/questions/1404946/the-service-is-temporarily-unable-to-process-your
https://community.openai.com/t/status-code-503-that-model-is-currently-overloaded-with-other-requests/31433
https://kinsta.com/blog/http-error-503/
https://learn.microsoft.com/en-us/answers/questions/1696546/503-errors-from-api-calls-to-azure-openai-gpt-4-tu
https://lunary.ai/blog/azure-openai-timeout
https://learn.microsoft.com/en-us/azure/architecture/ai-ml/guide/azure-openai-gateway-guide
https://learn.microsoft.com/uk-ua/azure/ai-services/openai/api-version-deprecation
https://learn.microsoft.com/en-us/answers/questions/1680345/issue-with-authenticating-api-management-with-azur