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mistral-ai

#10572

subscription_error

Account inactive or usage limit reached.

This error has been identified and solved.

Reason

The 403 Forbidden error in the context of the Mistral AI API could be due to several reasons:

Inactive Subscription

The error might indicate that the subscription associated with your account is not active. This could be because the subscription has expired, been suspended, or not properly activated.

Insufficient Permissions

You may not have the necessary permissions or roles assigned to your account or API key to access the requested resources. This is a common issue when API gateways have strict access control rules.

Rate Limiting

The API might have implemented rate limiting, and you have exceeded the allowable number of requests within a given time frame. This is often seen in free or basic plans where usage limits are more restrictive.

Security Policies

The API could be enforcing security policies such as IP whitelisting or other security measures that restrict access, leading to a 403 error if these conditions are not met.

Configuration Errors

There might be configuration errors at the API Gateway level, such as misconfigured access control rules, which can prevent valid requests from being processed correctly.

Solution

To resolve the 403 Forbidden error in the Mistral AI API, you need to address the following potential issues:

Subscription Status

Ensure your subscription is active and not expired or suspended.

Permissions and Roles

Check that your account or API key has the necessary permissions and roles to access the requested resources.

Rate Limiting

Verify if you have exceeded the rate limits set for your subscription plan and adjust your request frequency accordingly.

Security Policies

Update your IP address in the API's whitelist if necessary, and ensure compliance with other security measures.

Configuration Errors

Review and correct any configuration errors at the API Gateway level, particularly in access control rules.

Here are the key actions to take:

  • Activate or renew your subscription.

  • Review and adjust user permissions and roles.

  • Monitor and manage rate limits.

  • Update IP whitelisting if required.

  • Correct any configuration errors in the API Gateway settings.

Original Error Message

Raw

Account inactive or usage limit reached.

Original Error Message

Raw

Account inactive or usage limit reached.

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