openai
#10504
unsupported_location_error
The specified country, region, or territory is not supported.
This error has been identified and solved.
Reason
The 403 status error with the message "Country, region, or territory not supported" when using the OpenAI API indicates that the request is being made from a location that is not supported or allowed by OpenAI's policies. This could be due to the country, region, or territory from which the API is being accessed being on OpenAI's list of unsupported locations.
Solution
To resolve the 403 status error due to an unsupported country, region, or territory when using the OpenAI API, you can try the following steps:
Check Your Location
Ensure you are not accessing the API from a location that is restricted by OpenAI's policies.
Potential Solutions
Disable VPN: If you are using a VPN, try disabling it and see if the issue resolves.
Change Network: Switch to a different network or use a different device to rule out any local network restrictions.
Contact Support: If the issue persists, contact OpenAI support to verify if your location is supported and to get further assistance.
Review OpenAI Policies: Check OpenAI's official documentation to see if there are specific restrictions or guidelines for your location.
Suggested Links
https://discuss.streamlit.io/t/get-axios-error-403-when-using-openai-api-in-streamlit/50438
https://community.openai.com/t/hi-somebody-has-this-issue-openai-beta-statuscode-403/902745
https://github.com/openai/openai-quickstart-node/issues/48
https://community.openai.com/t/unsupported-country-region-territory-error-in-production-environment/912759
https://platform.openai.com/docs/guides/error-codes
https://community.openai.com/t/403-forbidden-for-paid-api/549200
https://community.openai.com/t/getting-a-403-when-using-the-openai-api-accepted-but-not-authorized/638715
https://github.com/Mintplex-Labs/anything-llm/issues/1600
