Portkey Enterprise Pricing Guide

Portkey’s enterprise pricing is designed to scale with your organization’s AI ambitions while providing predictable costs and negotiable terms. Our Enterprise plan offers advanced security configurations, dedicated support, and customized infrastructure designed for high-volume production deployments.

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Why Enterprises Choose Portkey

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Pricing Structure

Your Portkey pricing is a combination of four core elements:

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1. Deployment Pattern

Your deployment model is the biggest factor in determining your base price and cost structure. We offer three patterns to fit any enterprise architecture.

• Portkey-Managed SaaS
• Hybrid Deployment
• Airgapped Deployment

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Portkey-Managed Enterprise SaaS

A fully-managed solution on Portkey’s secure cloud infrastructure with enterprise-grade features and dedicated resources.

Ideal for: Organizations seeking enterprise capabilities without the operational overhead of self-hosting.

Key Features:

• Isolated cluster exclusively for your organization’s data
• Dedicated infrastructure for optimal performance
• Complete suite of enterprise features (RBAC, SSO, audit logs)
• Guaranteed SLAs with priority support
• SOC2, ISO27001, GDPR, and HIPAA compliant

Benefits:

• Faster implementation timeline (1-2 weeks)
• No infrastructure management required
• Automatic updates and scaling
• Reduced operational costs
• Predictable pricing model

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Portkey-Managed Enterprise SaaS

A fully-managed solution on Portkey’s secure cloud infrastructure with enterprise-grade features and dedicated resources.

Ideal for: Organizations seeking enterprise capabilities without the operational overhead of self-hosting.

Key Features:

• Isolated cluster exclusively for your organization’s data
• Dedicated infrastructure for optimal performance
• Complete suite of enterprise features (RBAC, SSO, audit logs)
• Guaranteed SLAs with priority support
• SOC2, ISO27001, GDPR, and HIPAA compliant

Benefits:

• Faster implementation timeline (1-2 weeks)
• No infrastructure management required
• Automatic updates and scaling
• Reduced operational costs
• Predictable pricing model

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Hybrid Deployment

A balanced approach where the AI Gateway and data plane run in your environment while Portkey manages the control plane.

Ideal for: Organizations with strict data residency requirements who want operational simplicity.

Key Features:

• AI Gateway deployed in your VPC/environment
• All sensitive LLM data stays within your infrastructure
• Control plane hosted by Portkey for management
• Significantly reduced latency for API calls
• End-to-end encryption between components

Hybrid deployment architecture

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Fully Airgapped Deployment

Complete control with all components (Data plane, Control plane, and AI Gateway) deployed within your infrastructure.

Ideal for: Organizations in highly regulated industries with stringent security requirements.

Key Features:

• 100% of components run in your environment
• Zero data leaves your network, including metrics
• Complete network isolation possible
• Compatible with air-gapped environments
• Custom support structure tailored to your security protocols

Use Cases:

• Financial institutions handling sensitive financial data
• Healthcare organizations with strict PHI requirements
• Government agencies with classified information
• Defense contractors working with sensitive IP
• Organizations in regions with strict data sovereignty laws

All enterprise deployment options include comprehensive security features such as SOC2, ISO27001, GDPR, and HIPAA compliance certifications, PII anonymization, custom data retention policies, and encryption at rest and in transit.

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2. Production Gateway Deployments

This lever allows you to align costs with the breadth of your implementation.

Your base enterprise license includes one (1) production gateway deployment. You can add more licenses for additional deployments, such as for different business units, cloud providers, or geographic regions.

Unlimited dev/staging gateways are always included at no cost. You can also scale up or out — unlimited horizontal and vertical scaling is available for every deployment.

Additional Production Deployments: Each additional production gateway is charged separately

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3. Gateway Request Volume

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4. Support Level

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Next Steps

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Appendix: Frequently Asked Questions

This pricing guide is for internal use and planning purposes. Final pricing will be formalized in a commercial proposal from Portkey.