anthropic
#10489
insufficient_balance_error
Your credit balance is too low to access the requested service. Please visit Plans & Billing to upgrade or purchase credits.
This error has been identified and solved.
Reason
The error message indicating a 400 status code with the message "Your credit balance is too low to access the Anthropic API" is occurring because your current credit balance is insufficient to make requests to the Anthropic API, specifically the Claude API. This error is triggered when the system checks your account's credit balance and finds it does not meet the required amount to process your request.
Solution
To resolve the error, you need to ensure your account has sufficient credits to access the Anthropic API. Here are the steps to fix this issue:
Go to the Anthropic Console.
Navigate to the "Plans & Billing" section.
Add funds to your account or upgrade your current plan to increase your credit balance.
Ensure you have enough credits to cover the usage of the Claude API.
By following these steps, you should be able to restore access to the Anthropic API.
Suggested Links
https://portkey.ai/error-library/anthropic-400-credit-balance-too-low
https://github.com/Aider-AI/aider/issues/804
https://codingmall.com/knowledge-base/25-global/1533-how-do-i-handle-errors-and-exceptions-when-using-the-anthropic-python-sdk
https://community.make.com/t/too-low-credit-balance-for-connecting-claude/52640
https://docs.anthropic.com/en/api/errors
https://support.anthropic.com/en/articles/9201141-transitioning-from-the-api-private-beta-to-general-availability
https://www.restack.io/p/anthropic-answer-api-pricing-cat-ai
