Feature Comparison
Comparing Portkey’s Open-source version and Dev, Pro, Enterprise plans.
Portkey has a generous free tier (10k requests/month) on our Dev plan — but, as you move to production-scale, you may benefit from Portkey’s Pro or Enterprise plans.
650+ Global Orgs
Trust Portkey for democratizing and productionizing Gen AI
2.5 Trillion+ LLM Tokens
Processed on Portkey so far
99.9% Uptime SLA
Ensuring your AI services are always available
7,400 Stars
The most popular and performant AI Gateway in the market
Why Enterprises Choose Portkey
Enterprise customers leverage Portkey to observe, govern, and optimize their Gen AI services at scale across the entire org. Our Enterprise plan offers advanced security configurations, dedicated support, and customized infrastructure designed for high-volume production deployments.
For Scale & Performance
▪️ Processing millions of requests
▪️ Need Five 9s reliability
▪️ Routing to private LLMs
▪️ Building for multiple partner teams and departments
For Security & Compliance
▪️ SOC2, ISO27001, GDPR, HIPAA
▪️ VPC/Airgapped deployment
▪️ PII anonymization
▪️ Advanced access controls
Here’s a detailed comparison of our plans to help you choose the right solution for your needs:
tl;dr Summary for each plan
tl;dr Summary for each plan
Open Source
For developers needing complete control over AI infrastructure on their own servers.
Ideal for:
- Technical teams with privacy requirements
- Self-hosted AI applications
- Local development & experimentation
Dev Plan
Free starter plan with basic observability and key management features.
Ideal for:
- Solo developers building POCs
- Startups in early development
- Testing Portkey capabilities
Pro Plan
For growing teams with advanced caching, alerts, and access control needs.
Ideal for:
- Startups scaling AI applications
- SaaS products integrating AI
- Teams needing collaboration features
Enterprise Plan
Enterprise-grade security, compliance, and scalability with flexible deployment.
Ideal for:
- Organizations with compliance needs
- Handling sensitive data
- Custom infrastructure requirements
- Multiple deployment options (SaaS, Hybrid, Airgapped)
Product / Plan | Open Source | Dev (Free Forever) | Pro ($49/Month) | Enterprise (Custom) |
|---|---|---|---|---|
| Get Started | Run Local | Sign Up | Upgrade | Book Call |
| Requests per Month | No Limit | 10K | 100K | Custom |
| Overage | - | No Overage Allowed | $9/Month for Every 100K Up to 3M Requests | Custom Pricing |
Observability | ||||
| Logs | ||||
| Traces | ||||
| Feedback | ||||
| Custom Metadata | ||||
| Filters | ||||
| Alerts | ||||
| FinOps + Executive Dashboard | ||||
| Retention Period | 3 Days | 30 Days | Custom | |
AI Gateway | ||||
| Universal API | ||||
| Automatic Fallbacks | ||||
| Loadbalancing | ||||
| Conditional Routing | ||||
| Automatic Retries | ||||
| Request Timeouts | ||||
| Config Management | ||||
| Virtual Keys & Key Management | (with Budgeting, Rate Limiting support) | |||
| Simple Caching | 1 Day TTL SUport | Unlimited TTL Stream from Cache | Unlimited TTL Stream from Cache | |
| Semantic Caching | Unlimited TTL Stream from Cache | Unlimited TTL Stream from Cache | ||
| Unified Construct for Fine-Tuning, Files, Batche APIs | ||||
| Support for AWS, GCP, Azure Private LLM Deployments | ||||
Prompt Management | ||||
| Prompt Templates | Upto 3 Templates | Unlimited | Unlimited | |
| Playground | ||||
| API Deployment | ||||
| Versioning | ||||
| Variable Management | ||||
| Prompt Partials | ||||
| Side-by-Side Comparison | ||||
| User Access Control | ||||
Guardrails | ||||
| Deterministic Guardrails | ||||
| Partner Guardrails (LLM or Non LLM based) | ||||
| Portkey LLM Guardrails with PII / PHI Redaction | ||||
Autonomous Fine-Tuning | ||||
| Continuous Improvement | ||||
Security & Compliance | ||||
| Role Based Access Control | (Advanced) | |||
| Team Management | (Advanced) | |||
| Audit Logs | ||||
| Admin APIs (Control Plane & Data Plane) | ||||
| SCIM Provisioning | ||||
| JWT-based Authentication | ||||
| Bring Your Own Key for Encryption | ||||
| Enforce Org-level Metadata Reporting | ||||
| Enforce Org-level LLM Guardrails | ||||
| SSO with Okta Auth | ||||
| SOC2, ISO27001, GDPR, HIPAA Compliance Certificates | ||||
| BAA Signing for Compliances | ||||
| VPC Managed Hosting | ||||
| Private Tenancy | ||||
| Configurable Retention Periods | ||||
| Configurable exports to datalakes | ||||
| Org Management |
Enterprise Deployment Options
Portkey offers a range of deployment options designed to meet the diverse security, compliance, and operational requirements of enterprise organizations.
Portkey-Managed Enterprise SaaS
A fully-managed solution on Portkey’s secure cloud infrastructure with enterprise-grade features and dedicated resources.
Ideal for: Organizations seeking enterprise capabilities without the operational overhead of self-hosting.
Key Features:
- Isolated cluster exclusively for your organization’s data
- Dedicated infrastructure for optimal performance
- Complete suite of enterprise features (RBAC, SSO, audit logs)
- Guaranteed SLAs with priority support
- SOC2, ISO27001, GDPR, and HIPAA compliant
Benefits:
- Faster implementation timeline (1-2 weeks)
- No infrastructure management required
- Automatic updates and scaling
- Reduced operational costs
- Predictable pricing model
Portkey-Managed Enterprise SaaS
A fully-managed solution on Portkey’s secure cloud infrastructure with enterprise-grade features and dedicated resources.
Ideal for: Organizations seeking enterprise capabilities without the operational overhead of self-hosting.
Key Features:
- Isolated cluster exclusively for your organization’s data
- Dedicated infrastructure for optimal performance
- Complete suite of enterprise features (RBAC, SSO, audit logs)
- Guaranteed SLAs with priority support
- SOC2, ISO27001, GDPR, and HIPAA compliant
Benefits:
- Faster implementation timeline (1-2 weeks)
- No infrastructure management required
- Automatic updates and scaling
- Reduced operational costs
- Predictable pricing model
Hybrid Deployment
A balanced approach where the AI Gateway and data plane run in your environment while Portkey manages the control plane.
Ideal for: Organizations with strict data residency requirements who want operational simplicity.
Key Features:
- AI Gateway deployed in your VPC/environment
- All sensitive LLM data stays within your infrastructure
- Control plane hosted by Portkey for management
- Significantly reduced latency for API calls
- End-to-end encryption between components
Hybrid deployment architecture
Fully Airgapped Deployment
Complete control with all components (Data plane, Control plane, and AI Gateway) deployed within your infrastructure.
Ideal for: Organizations in highly regulated industries with stringent security requirements.
Key Features:
- 100% of components run in your environment
- Zero data leaves your network, including metrics
- Complete network isolation possible
- Compatible with air-gapped environments
- Custom support structure tailored to your security protocols
Use Cases:
- Financial institutions handling sensitive financial data
- Healthcare organizations with strict PHI requirements
- Government agencies with classified information
- Defense contractors working with sensitive IP
- Organizations in regions with strict data sovereignty laws
All enterprise deployment options include comprehensive security features such as SOC2, ISO27001, GDPR, and HIPAA compliance certifications, PII anonymization, custom data retention policies, and encryption at rest and in transit.
Ready to explore Enterprise options?
Schedule a 30-minute consultation with our solutions team to discuss your specific requirements and see a live demo.
Enterprise Implementation Journey
Discovery Call
30-minute discussion to understand your use case and requirements
Technical Deep Dive
Call with the Portkey engineering team to demo exact requirements & understand deployment options
Solution Design | Parallel Purchasing/Legal Discussions
Our team configures the optimal deployment model for your needs
Onboarding | Parallel Contract Close
Most enterprise customers are fully operational within 3-4 weeks
Not sure which deployment model is right for you?
Our enterprise team can help assess your requirements and recommend the optimal deployment strategy for your organization’s specific needs.
Book a Consultation here.
Interested? Schedule a Call Below
Frequently Asked Questions
What are the different deployment options available for Portkey Enterprise?
What are the different deployment options available for Portkey Enterprise?
Portkey Enterprise offers three deployment options:
-
Portkey-Managed SaaS: A fully-managed solution where your data is hosted on Portkey’s secure infrastructure with an isolated cluster exclusively for your organization.
-
Hybrid Deployment: The AI Gateway and data plane run in your own environment while Portkey manages the control plane, ensuring all sensitive LLM data stays within your infrastructure.
-
Fully Airgapped Deployment: All components (Data plane, Control plane, and AI Gateway) are deployed within your infrastructure with zero data leaving your network.
Each option is designed to meet different security, compliance, and operational requirements. Our enterprise team can help you determine which option is best for your specific needs.
What is the typical implementation timeline for Enterprise customers?
What is the typical implementation timeline for Enterprise customers?
Most Enterprise customers can be fully onboarded within 1-2 weeks, depending on specific requirements. Our dedicated implementation team will work with you to ensure a smooth transition. For complex deployments or those requiring special compliance measures, the timeline may extend to 3-4 weeks.
How does Portkey handle migration from other AI infrastructure solutions?
How does Portkey handle migration from other AI infrastructure solutions?
Portkey offers a comprehensive migration service for Enterprise customers, including API mapping, configuration setup, and verification testing. Our team will work with you to ensure minimal disruption during the transition. We provide detailed documentation and support throughout the migration process.
What integration capabilities are available for Enterprise customers?
What integration capabilities are available for Enterprise customers?
Enterprise customers have access to all Portkey integration capabilities, including custom API integrations, webhooks, SDKs for major programming languages, and specialized connectors for enterprise systems. We also offer custom integration development for specific needs.
What level of support do Enterprise customers receive?
What level of support do Enterprise customers receive?
Enterprise customers receive priority 24/7 support with guaranteed response times (typically under 1 hour), a dedicated customer success manager, regular performance reviews, and direct access to our engineering team when needed. We also provide customized SLAs based on your specific requirements.
How does Portkey ensure data security and compliance?
How does Portkey ensure data security and compliance?
Portkey’s Enterprise plan includes comprehensive security features such as SOC2, ISO27001, GDPR, and HIPAA compliance certifications. We offer PII anonymization, custom data retention policies, VPC deployment options, and BAA signing for healthcare organizations. All data is encrypted in transit and at rest.
Can we run Portkey in our own cloud environment?
Can we run Portkey in our own cloud environment?
Yes, Enterprise customers can deploy Portkey in their own AWS, GCP, or Azure environments, with options for VPC peering, private network connectivity, and dedicated infrastructure. Our team will work with your cloud operations staff to ensure optimal deployment.