Automatic Retries

• Automatic retries are triggered up to 5 times
• Retries can also be triggered only on specific error codes
• And each subsequent retry attempt follows exponential backoff strategy to prevent network overload

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Enabling Retries

To enable retry, just add the retry param to your config object.

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Retry with 5 attempts

{
    "retry": {
        "attempts": 5
    },
    "virtual_key": "virtual-key-xxx"
}

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Retry only on specific error codes

By default, Portkey triggers retries on the following error codes: [429, 500, 502, 503, 504]

You can change this behaviour by setting the optional on_status_codes param in your retry config and manually inputting the error codes on which rety will be triggered.

{
  "retry": {
    "attempts": 3,
    "on_status_codes": [ 408, 429, 401 ]
  },
  "virtual_key": "virtual-key-xxx"
}

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Exponential backoff strategy

Here’s how Portkey triggers retries following exponential backoff: